The 2022 RMC Leadership Conference
This Year’s Conference will be held:
October 18 (Tuesday) – 20 (Thursday)
Get ready to not only attend keynotes, breakout sessions, but also set some time aside to get to know your peers.
This event isn’t just a RMC Leadership Conference,
it’s a RMC Family Reunion!
Timp Room | Closed Doors Open Hearts: Jeff Boone & Megan Darby
Timp Room | “The Power of the Pack is in the Wolf”
Timp Room | Gratitude: Kelly Snowball
Timp Room | Strength in Years, and Dens: Pete Zeigler
Timp Room | Alphas Within Your Pack: Jon Owens
*Take this time to grab your luggage and find your room/cabin
Timp Room | Keynote: “Creating a Culture of Retention” – Chris Magelby
*Check your agenda for breakout workshop location
Timp Room | Blazing the Trail: Johnathan Bangerter
Dining Room | Dinner
Pickle Ball Courts | Pickle Ball & Free Activities Available
Dining Room | Breakfast
Timp Room | Opal Project: Jeff Boone & Megan Darby
Timp Room | General Session: Pack Exercise, Jeopardy
*Check Your Agenda | Breakout Workshop 2
*Check Your Agenda | Breakout Workshop 3
Dining Room | Lunch
*Check Your Agenda | Breakout Workshop 4
Picnic Bowery | Pack Building Activity – Wolf Pup’s & Geo Caching
Dining Room | Dinner
Timp Room | Lip Sync & Other Activities
Dining Room | Breakfast
*Luggage packed before breakfast and key turned in to Brittany or Chelsea
Timp Room | Keynote: “Hungry Like The Wolf”, Kirk Weisler
Timp Room | Bringing it Back to the Den
Ropes Course | Pack Building Activity
Timp Room | Bringing it Back to the Den Part B
Timp Room | Above the Horizon: Jason Gatherum
Timp Room | Final Remarks: Eddie Bangerter & Dee Bangerter
Chief Operating Officer
Kelly has 35 years of health care experience with 25 years in senior leadership positions. Prior to joining RMC, he was regional vice president of the mountain west region and state Veteran’s Homes for Avalon Health Care. There he successfully opened 4 new state veteran’s homes in Utah and Nevada and directed operations of several other long-term care facilities. He also worked for Kindred Healthcare as Director of Operations for Utah, Montana, Wyoming and Nebraska. Kelly has been an adjunct professor for the Health Care Administration program at Weber State University for 13 years. He has also been a board member for Weber State University’s College of Nursing for 7 years. Kelly has a Bachelor’s degree in Gerontology and Health Care Administration from Weber State University.
VP of Home Care and Hospice Operations
Pete Zeigler is the Vice President of Home Care and Hospice Operations at Rocky Mountain Care. He has worked for RMC for five years. He loves the people he gets to work with. He especially enjoys coaching leaders as they strive to improve and succeed.
Before working at Rocky, Pete spent nine years as a SNF Administrator in Wyoming, Washington, and Utah.
Pete’s an entrepreneur at heart who enjoys building businesses. He also loves to run, hike, ski, mountain bike, and travel.
VP of People and Culture
Jon Owens is the Vice President of People and Culture for Rocky Mountain Care. He began employment with Rocky Mountain Care in 1994. Through Jon’s leadership, he has extensive experience running RMC facilities in 90 percentile or better, decreasing staff turnover by more than 20 percent and implementing facility-wide Continuous Quality Improvement (CQI) programs to address problem areas and to improve operating inefficiencies. As a result, the facilities have received “deficiency free” surveys by the Utah Department of Health. With increased focus on fraud and abuse prevention, RMC appointed Jon as its Compliance Officer for its managed entities. Since that time, Jon and RMC’s Compliance Committee have developed and implemented standards of conduct, policy and procedures, and to provide guidance to employees and contractors in ethical behavior. Currently, Jon has responsibility for developing and implementing leadership and employee development programs throughout the RMC continuum. He is also an Arbinger Institute facilitator. Jon graduated with an BA from Brigham Young University and obtained an MBA from Westminster College.
Chief Information Officer
Casey Whiteley is Chief Information Officer for Rocky Mountain Care. Bringing over 25 years of IT experience and leadership to Rocky Mountain Care’s portfolio of companies.
Formerly worked for MarketStar, Omnicom Media, and Iomega. Casey has sat on the employer advisory board of Ogden Weber Applied Technology College, and now an executive member of Utah’s Association for Information Management (AIM).
Casey enjoys learning new technologies, and has certifications with Cisco, Microsoft, Novel, ITIL, Linux, and Network Administration. In his spare time, he enjoys working with renewable energy projects and is a consumer electronic connoisseur and loves home automation.
VP – Skilled Nursing Facilities
Johnathan Bangerter is Vice President-Skilled Nursing Facilities for Rocky Mountain Care. With 26 years working full time with skilled facilities, Mr. Bangerter provides long term planning and oversight of the operations of all Rocky Mountain Care facilities, as well as future development and business growth. He has provided insight and recommendations related to management and improvement of physical plant operations, as well as the implementation of electronic health records and tracking of care in the skilled nursing facilities.
Chief Nursing Officer
Megan directed the Rocky Mountain Care Clinical Family for the last four years. She has been in the healthcare industry for 16+ years. She brings with her extraordinary leadership and strategic vision. She continues to deliver a successful and fierce dedication to stellar resident outcomes, survey results and Quality/5-Star ratings. She began her nursing career at the George E. Wahlen Ogden Veteran’s Home and served in the capacity of RN supervisor, Unit Manager, and ADON. She reluctantly left the Ogden VA Home to pursue a promotion. She continues to carry the VA Homes Core Values in her career today.
VP of Care Management
Hello my Rocky family! I was fortunate in my younger years to have an extended family that always let me tag along. As my parents referred to me as “a gypsy” I spent my summers up in northern Idaho, and on the farm with my grandpa. I love spending time outdoors with my family playing pickleball, mountain biking, and golfing. I still have that passion for traveling today. I have a bucket list of places to visit that grows monthly.
I started in healthcare in 1995 as a CNA. I quickly realized that nursing was not my gig. I graduated from Weber State in 2001 as a Respiratory Therapist. I spent the next ten years working in the ICU, ER, and NICU. I returned to Weber State to start working towards a degree in business. I graduated from Weber State in Business Administration in 2010. I started with Rocky in 2012, at our Clearfield facility, managing the Vent/Trach unit. My passion (when I’m not traveling) is the continuum, specifically transitioning patients from one level of care to the next, successfully.
PT from the Mayo Clinic in 1998
MBA from U of Utah 2009
Started with Rocky in 2009 as the Home Care Rehab Director. Transitioned to SNF Rehab Director in 2011. Transitioned to Education in 2014 where I assisted with implementation of Cerner. Transitioned to IT to support Cerner users in 2017. Assisted with implementation of Matrix in 2020.
Completed my certification in Project Management in 2021 and became the first Project Manager for Rocky Mountain August of 2021
Married to Jill (32 years, in November), twin boys- Braedon and Blake, Dog- Chester
Tom joined the People & Culture Department at Rocky Mountain Care in 2021 as the Manager of Organizational Development, where his role is to develop and implement employee and leadership development programs company wide. Tom is also part of the implementation team of RMC’s new eLearning system, HealthStream, where he focuses on building career pathway training programs to help employees progress across Rocky Mountain Care’s Care Continuum.
Tom is a firm believer that the success of any team is dependent on effective leadership. Understanding the importance of professional development, he earned a bachelor’s degree in Psychology at Brigham Young University and a master’s degree in Psychology: Organizational Development at Southern New Hampshire University. Prior to RMC, Tom’s education and professional experience was focused on relationship building and effective leadership for the success of an organization.
Patient Care Coordinator
Katie McRae is originally from Sandy, Utah. She is a current student at Brigham Young University studying Global Supply Chain Management. She will be graduating this December. Her capstone research is on quality management tools used in the workplace. During her undergraduate, she has had the opportunity to work with Rocky Mountain Care’s CCM program and Central Intake. Within these roles, she has been able to implement quality management tools that have helped drive continual process improvement. After graduation she plans to pursue an MBA. Katie enjoys being outdoors whether it’s playing sports, running, walking, or hiking. She also enjoys reading a good book and spending time with family and friends.
Administrator – Landmark Assisted Living
Married for 30 years and raised 6 kids, only two of which were my own.
Worked in hospitality for over 25 years, moved over to Assisted Living in 2019.
I have truly enjoyed making a difference in the lives of our Residents.
Administrator – SNF, Evanston
Nancy Bunot is the Administrator of Rocky Mountain Care in Evanston, WY. I am proud to lead a five-star skilled nursing facility. I have been with RMC Evanston for 14 years and with Rocky Mountain Care
17 ½ years. I was the admissions coordinator at RMC Clearfield before taking the Administrator position at Evanston. I graduated from Weber State University in 2004 with a degree in Healthcare Administration and Gerontology. During college I worked at Macey’s grocery store.
I am a mom to Harrison, a seven-year-old boy and wife to Austin. In my free-time I love to watch sports (especially college football…go Cougars). I enjoy listening to sports talk radio, meal planning and cooking, shopping, providing service to the community, gardening, traveling, and spending time with family.
Executive Director – SNF, Logan
I am the Executive Director at RMC Logan Skilled Nursing Facility. I received my Masters in Health Administration from Weber State in 2016. I have worked in Long Term Care for 8 years in various roles and have been with Rocky Mountain Care for 2 years.
I live in Syracuse with my Saint of a husband and my almost two-year-old daughter, Mili. I am happiest in the sunshine with my family and a cold Diet Dr. Pepper!
Director of Nursing – SNF, Logan
My name is Olga Greene but I go by “Ola”
I am currently the director of nursing for Rocky Mountain Logan facility. I have been in nursing leadership roles for the last 7 years and been a nurse for 8 of those years. I absolutely love being a nurse and love patient care. I am a mother of 6 grown children and currently live in the mountains off grid on a .44-acre ranch. I have been with rocky for over 5 years off and on, and truly enjoy this company and this time probably won’t ever leave.
VP of Home Health & Hospice Clinical, Quality, & Education
Sue Phelps is Vice President of Home Health & Hospice Clinical, Quality, and Education. She has over 30 years of nursing experience across the continuum of care that started at Doxey Hatch Nursing home as an aide and then progressed to Registered Nurse at the U of U Hospital. Her focus of care were the Neuro/Cardio units as the Educator/Nurse manager before coming to home health and hospice. She has been doing home health and hospice for the past 17 years in a variety of positions and is very passionate about patient care and clinical excellence!
Michele Kenyon, PT
Clinical Quality Director
I’ve been working with Rocky Mountain care for the past 23 years in various rolls. My husband Tom and I have been married for 32 years and have a 25-year-old daughter Courtney and her twin angel Claire. I enjoy many outdoor activities including hiking, skiing, boating and camping. Not to mention a good book and a 100% dog lover!!!
Director of Quality – Clinical
Kristi is a standout mixture of leadership and clinical work ethic. She has been in the RMC family for 11 years and in the healthcare industry for 28 years. Kristi’s compassionate nature and ambition has given her consistently amazing outcomes within Rocky Mountain Care. She has been a CNA, RN, DON, and Director of Clinical Services. Kristi enjoys planting, cooking, and spending time with her family.
SNF Billing Specialist
Ashley has been a nurse for nearly 15 years. She is close to finishing her BSN and plans to obtain her Healthcare MBA within the next two years. Ashley’s competitive nature and passion for strategizing to meet resident care needs while maximizing reimbursement has led to improved resident care and quality outcomes while meeting financial goals for facilities. Her philosophy as a nursing leader is to build the next generation of compassionate caregivers who work to improve the lives of residents through quality care. This philosophy includes teaching and building processes that promote a proactive approach to all forms of care in the post-acute setting.
Director of Quality – Clinical
Angie has been in the health care industry since the age of 16, getting her start as a CNA at RMC. Angie moved overseas where she used her CNA skills to volunteer with the Red Cross during her 3-year tour. Once State side she enrolled in the nursing program. Angie has been an RN earning her stripes in the skilled nursing world for the last 14 years. Angie has worked clinically at the bedside, Staff development, nursing supervisor to assistant director of nursing, and Director of nursing where she used her knowledge and skill to lead her teams to clinical quality outcomes such as a 5 star in Quality Measures and fantastic survey outcomes. Angie joined RMC in 2021, where she has continued to bring her passion for quality care to skilled nursing.
Director of Business Intelligence
Adam Towns is a Director of Business Intelligence who works with healthcare leaders to visualize data, provide insights, and automate business processes. After spending nearly a decade working in sales technology, he transitioned to healthcare.
Adam believes that patient care is improved by delivering actionable data to the decision makers and automating processes that allow the clinician to focus on the patient.
Adam has sat on the customer advisory boards of some of the top sales analytic companies. He is now using this experience to implement new strategies and technology at Rocky Mountain Care. In addition to his extensive technology experience, Adam leads and mentors an incredible group of data analysts and developers.
Adam holds a BS in psychology and visual communication from Weber State University.
When not helping provide analytics, Adam can be found at home playing board games with the family, doing yard projects, or playing indoor soccer.
Director of Clinical Operations for Home Care & Hospice
Ashley Fornengo is the Director of Clinical Operations for Home Care and Hospice. She provides clinical operations and quality support to the administrators, director of clinical services, and care coordinators. Prior to taking this role in July 2022, she served as the Area Operation Manager for the outer Utah home care offices and was the home care Administrator for Wyoming. She graduated from the University of Wyoming Fay W. Whitney School of Nursing in 2006 and started her nursing career at Tripler Army Medical Center. Ashley joined the Rocky Family after her husband got out the United States Navy and they returned to their hometown in Green River, Wyoming. She has a passion for supporting leaders in their roles, and helping each office be the premier choice in their communities for home care and hospice.
Hello! My name is Sydnee Purcell and I have been with Rocky Mountain Care since Spring 2022 as the Media Specialist in our MarCom department. I love everything social media and marketing and have had the privilege to work in social media for a few years now, starting when I was earning my bachelor’s degree at Tarleton State University. I am thrilled to continue to grow RMC’s social media presence and continue to meet more of the Rocky family!
I currently live in Dallas, TX with my husband! We will be celebrating our first anniversary in October, and we are excitedly awaiting the arrival of our first baby in February 2023!
Director of Nursing – SNF, Willow Springs
Morgan started pursuing her childhood dream in health care at an early age. During high school, she attended classes at her local community college where she obtained her certification as a medical assistant and phlebotomist. She quickly found employment at a family practice office where she spent many years absorbing medical knowledge and acquiring skills that she continues to use today. Immediately after high school graduation, Morgan was accepted into an accelerated nursing program and by 2015 Morgan obtained her bachelor’s degree of Science in Nursing. A few months prior to obtaining her nursing degree (during her nursing capstone) Morgan was recruited by the Utah Department of Health and accepted a job opportunity where she worked within her own community. She worked on several grants called Healthy Living through Environment, Policy and Improved Clinical Care (EPICC Program), National Diabetes Prevention Program (NDPP), and Chronic Care Management (CCM). In 2016 after grant funding ended, Morgan found full time employment locally within Rocky Mountain as a homecare and hospice nurse. In addition, she also filled in at RMC WS SNF as a floor nurse when needed. After surpassing her 5-year nursing career plan, in 2021 Morgan accepted her current position as the Director of Nursing of RMC WS SNF where she continues to work within her own community.
Administrator – Crest Home Health and Hospice
Fern Cleary has been with Rocky Mountain Care since 2008. She enjoyed working for Crest Home Health & Hospice as a clinical Occupational Therapist until she took the role of Home Health DCS in 2019. Fern is now the Administrator at Crest Home Health and Hospice. Fern is grateful to work for Rocky Mountain Care and promote our amazing culture.
Associate General Counsel
Courtney Neves hails from a small farm and ranch in Northern Wyoming where he picked up bad habits like throwing dirt clods, eating too much homemade food, and driving tractors too fast on dirt roads. After graduating from high school, he slipped down south and got an undergraduate degree and master’s degree in accounting from BYU, and, while studying the law at the University of Utah, passed the CPA exam. Courtney focused his legal studies around business law and estate planning. Since graduating law school, Courtney has used his education to work as a forensic accountant, an estate planning attorney, and, most recently, a compliance offer and associate general counsel for Rocky Mountain Care. He still dabbles in ranching and farming with his family. His wife and son have tried in vain to help him out, but he still has yet to kick those bad habits learned on the ranch up north… So… be wary when near dirt clods or dirt roads!
Administrator – SNF, Willow Springs
Brandon Balser is on a mission to become a leader for one of the top Skilled Nursing Facilities in the Country. From a collegiate athlete to a 10 years experience as a director in healthcare, Brandon has learn to thrive in Chaos and create a culture that is desired to work with. Brandon has a unique experience by creating professional relationships and being the type of person people want to turn to during challenges.
Brandon’s personality and approach to “always help” has been developing since a young age where he was taught to always be the example, because you never know who is watching. Brandon exceled at a high level in sports and after numerous injuries, carried the leadership skills into Healthcare Administration. Brandon started working for Plasma Collection Centers and for 12 years, moved around to different locations that needed Directors.
While living in Boise Idaho, Brandon met his now wife at Lake Powell during a family vacation. Brandon relocated for work to Southern California and then was married in the San Diego LDS Temple. Brandon transferred his degree from Kinesiology to Business Administration. After receiving his degree, Brandon made the change and started in Skilled Nursing. After running 5 different facilities over a 3-year period, Brandon relocated to Utah in Nov 2019 and joined Rocky Mountain Care and has been the Administrator at the Tooele (Willow Springs) location since then.
Chief People Officer
Jennifer Ngo serves as Chief People Officer (CPO) for Rocky Mountain Care. In her current role, she is responsible for leading RMC’s overall human resources strategy, talent acquisition and workforce solutions, leadership development, diversity, equity and inclusion, organizational design and cultural development, employee education and development, compensation and benefits and employee relations.
Jennifer has over 30 years of HR experience, working in both for-profit and non-profit environments. She is passionate about optimizing the function, culture, and impact of HR across the Organization to support our business goals and strategies as well as the needs of our employees.
Eddie Bangerter, President of Rocky Mountain Care. During his tenure, he expanded home care and hospice services from one office location to 23 locations serving six states: Utah, Nevada, Arizona, Idaho, California, and Wyoming. Under his supervision, Rocky Mountain Care began personal care services, outpatient therapy, and acquired Assisted Living housing. He has increased SNF bed capacity by over 200 beds while keeping occupancy in the 90 plus percentile. Eddie earned an MBA from Weber State and a B.A. in Communications from Brigham Young University.
Chief Business Development Officer
Jason Gatherum, Chief Business Development Officer at Rocky Mountain Care. He has over 15 years’ experience delivering results driven revenue growth in post-acute care. He has built and maintained significant community alliances and partnerships that strengthen presence of Rocky Mountain Care and its continuum of care. This includes securing major payor contracts, rate negotiations, accountable care organizations, and getting paneled with hospital organizations as preferred providers. Jason has an MBA from Westminster College.
*Click each presentation to open/download
Key Note Presentations
CEO at Pinnacle Quality Insight
Chris, a graduate of the University of Utah, has been with Pinnacle since 2003. He’s been in the senior care field much longer, though; his first job was pulling weeds at his father’s nursing facility in Orem, Utah. Chris and Stan are the two owners of Pinnacle. Chris’s focus at Pinnacle has been creating a culture within the company that attracts interesting and talented employees. We do have three weirdos working here, but everyone else is pretty talented, so we think he’s done a good job. Chris lives in Cottonwood Heights, Utah, with his wife Ailee and their three children. He enjoys golfing, basketball, and live music.
Chief Morale Officer
With over eighteen years of executive coaching, speaking, research, and professional experience, Kirk’s perspective is simple and unpretentious and his suggestions are applicable and undiluted. Kirk understands that your work life is more than a commute and a paycheck. You will spend most of your conscious week at work, thinking about work, or driving to work. Therefore Kirk believes in seeing your work life as your life’s work (outside of your home and family). With that in mind, how can you make your life’s work more meaningful, fulfilling, and rewarding?
For more about Kirk, visit KirkWeisler.com.
Megan Darby, Chief Nursing Officer
Committee: Brittany Sawyer, Chelsea McGavin, Kadi Larson, Kristy Rehfeldt, Sue Phelps, Alan Roberts, Casey Whiteley, Jeff Boone, & Jon Owens